Refund & Returns

At Affilare, customer satisfaction is our top priority. We strive to provide exceptional service, ensuring you have a seamless shopping experience and a product you're completely satisfied with. To support this, we have crafted a clear and straightforward return and replacement policy, designed to give you confidence in every purchase.

Return Policy

• Eligibility: Items can only be returned if they do not fit properly or have a manufacturing defect. Returned items must be in their original condition, unused, and free of any damage.
• Timeframe: Returns must be postmarked within 30 daysof receiving your order.
• Restocking Fee: A 15% restocking feewill be applied to all returns.
• Refunds: The refund amount will exclude the original shipping costs. Return shipping costs are the responsibility of the customer.

Exchange Policy

• Conditions: Exchanges are allowed if the item is returned in its original, unused condition, with no signs of wear or damage.
• Timeframe: Exchanges must also be postmarked within 30 daysof receiving your item.
• Shipping: All shipping costs for exchanges, including return and re-shipping, are the customer’s responsibility.

Customer Support

We are committed to upholding fair and honest practices, ensuring that your satisfaction is our priority. If you have any questions or concerns about returns or exchanges, please don't hesitate to reach out. You can contact us at 713-702-3256 or email us at sales@affilare.com.

Thank you for choosing Affilare. We're here to make your shopping experience as smooth and satisfying as possible!